Then makes it more annoying to set up port forward and port triggering? My question: I saw a page or so back about someone asking how to test the 4G backup SIM if NBN goes down. Popular topics. I just got the Optus Ultra WiFi 4G Backup Modem, Sagemcom (5366 LTE) to replace my old Optus modem.The setup was all good. Copyright 1995-2023 eBay Inc. All Rights Reserved. This uses an array of antennas to optimise the . My up and down speeds are basically what I am paying for. But I like the 4G backup of the 5366TN LTE. Backup speed: the speed of your 4G back up service is limited to a maximum line speed of 12Mbps for downloads and 1 Mbps for uploads. I'd be happy If I could at least put it in bridge mode and let my R7000 do the routing and handle my VPN connection into my home LAN when I'm out. Do you have anything connected to the modem WAN port (red)? Page 6: Description And Hardware Installation 2. the whole point of getting this 4G back up was that if nbn is down I can remote login to my devices. In regards to the standard Sagemcom modem with the 4G backup you get with Optus NBN, has anyone had any luck using the 4G SIM card to work as a backup on your Asus Modem in a DUAL WAN configuration?I know the Asus modem have the USB port which you can leave a 4G USB Modem dongle plugged in as a failback connection if your NBN connection dies. My VPN is only when using the main NBN system. 4G should kick in. Just connect the Optus device until all is OK and, then, use your own. Connects all the devices at home. Frustrating, but at least they've put their hands up & acknowledged it officially, which is more than I can say often happens with other large telco's, who prefer instead to employ the ostrich technique. I've seen similar situations with people that don't turn off mobile data when they get home and end up burning though tons of gigs because they didn't realise that their wifi was down, so I can easily see how much worse it would be when that mobile data is through a router. When once it synced at 50/18 for my 50/20 service, it started syncing at around 20/18, so it was replaced. Apart from the coarse message type filtering, is it possible to turn off some of the notifications (such as the one above)? Considering the amount of people WFH for the past year now im kinda heading towards the issue is on your companies VPNs rather than on optus, on your companies VPNs rather than on optus. At least it is easy to set up- you can just plug it in and turn it on. Terrible. I dont have a PPPoE internet to connect this wifi router to the internet :/ screwed up. All I could find at a very brief inspection was a screen that reported 60/20. Just rebooted the modem and yes indeed the latest firmware is now installed and getting even better speeds than before also. 100mbs, unlimited downloads. Its $252 where did you get $350 from?My mistake. Can't complain. Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. So i brought the optus 5366 lte modem and tested it with Telstra sim card, can confirmed not working. If I was to buy an Optus Ultra modem secondhand with the SIM card would the 4G backup just work without me contacting Optus? I'm a gamer. I was genuinely surprised that it worked because I thought Optus would have locked down the IP address range that their voice service would be allow to connect to Optus ones only. Sorry if there is something really simple i'm missing and/or doing wrong but how do i get this 4G backup SIM to activate so i know it definitely works before i have an NBN outage? I know telstra give the 4G backup one to any customer now. 10 ways to improve your homes internet connection. Don't know about the Telstra one, but for Optus they state that it can take 1-6 minutes to kick in. Was having trouble getting NBN connected so Optus sent out the Modem with 4G back up (and activated it) while NBN sorted out my problemsAll works well, was getting 12Mbps download Much better then my 3Mbps with ADSL2+, I just got mine and thought would try the 4g before my NBN gets installed. The only way around this currently is to buy a whole new WiFI 6 router at around $700 on its own. We've had so many moments over the years where we nearly switched to a different ISP/RSP because of Optus' silly decisions. The SIM should have a bit of spring pressure when you press it with your finger or another tool, if it is porperly insered and oriented. With the rain keeping more people at home, its not uncommon to see internet speeds slow to a crawl. My older sagemcom modem is on its way out (the one before the 4G data one). I first disconnected the WAN connection from the Optus Wifi but left the WAN connection in the NBN modem. Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. Is that the case or is it a configuration issue? $250 for the modem is a fair hit (Telstra's only cost $190) . If its anything like the Telstra one then no. I don't need WiFi, routing or VoIP. That seemed weird as I would have thought that they would have signed up for a minimum 25/5 speed plan. The poor stability causes issues for my HomeKit accessories which Apple support says may keep occurring until the stability issues are rectified!! but for $30 it might be worth a shot. Someone else at work also with Optus had the same issue yesterday, so I suspect this may not be isolated. Copyright 2020 Instructions-Manual.com All Rights Reserved. what is the point of calling it ultra and no wifi 6 in this modem. Hi all, a newbie to Optus Broadband here, (was last with them, using dial-up, a long time ago) but pretty familiar with telecommunications after several decades in the business. Have you tried factory resetting after inserting the new SIM? Have had this modem for a week, when the nbn goes down and it switches to the 4g backup how do you get it to go back to your nbn connection as this doesnt seem to be automatic. Today, wanted to do some speed checks so I went into the internet connectivity settings and turned off the LTE backup option. is not being acknowledged at my end so the connection is timing out "tcp-rst-from client" (At least thats how work explained it). Hopefully its feature set and performance is good too. I am tempted to get this. Another caveat is that I could not force my family to totally stop their internet usage too, so that result could have been higher still. One connection goes to the Asus, the other to the old Optus router. I'd like to know if this is actually the case. Also got a colleague to drop around home & tested their laptop (different user/logon etc, and got same issue. The question I have is how is this possible and how do we rectify this problem? The new modem is only available on the new plans just launched. Out of how many people?How many people are on optus and not having an issue? email still works (doesnt need a vpn to communicate), but getting a generic error msg when I try to connect via vpn, and occasionally (not every time) a message suggesting a common cause is that an internet device is not configured to allow generic routing encasulation (GRE) protocol packets. The UI is friendly and easy to follow. Interestingly Sagemcom don't even list this model on their AU, UK or US. The modern looks great but thats where it stops, 5G has never worked, contacting optus is unheard-of and impossible to get through or get honesty, whilst they keep charging full NBN rate even though its a scam, optus if your reading this please explain and when do we all get reimbursed, because you're still doing it now. Did anyone try that already? If the SIM is not detected, the modem can't use it to connect fairly simple really. Device Guides Sagemcom Gateway F@ST 3864 Mac OS Sierra Windows 10 Change device Search in Sagemcom Gateway F@ST 3864 Popular topics Guide to the modem settings menu Restore factory default settings Set up port forwarding Establish a connection to the modem settings menu How to Troubleshoot Specs How to Guide to the modem settings menu So then I decided to test the internet speed and to my surprise it was only achieving 12mbps down and 1mbps up. Remove that cable and power cycle the modem and see what happens. The house is one that requires a mesh network. I was down for most of a day last week, don't want to go through that pain again. One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. 1. Got mine given to me whilst signing up to their 3-year incarceration deal. Took us over two hours to update their modems, fun time to be had for all ; ). Oh, they definitely don't test before shipping. Was that the WAN cable between the NBN device and the modem? Wish I could give a 0 star rating.. Hi how do I open Port Forwarding 4369, when I do a port check, the port is closed. The documentation they provide doesn't mention it at all. Optus Sagemcom 5366 LTE and Airport base stations. So I assume I have to upgrade to this modem. Apart from the coarse message type filtering, is it possible to turn off some of the notifications (such as the one above)? That way, the WAN 2 port will only become active if WAN 1 (NBN) goes down. But I just thought of a way around it which should work in theory. Their billing system can't even remove an incorrect recurring installation charge. The only identifiable change in that time the recent firmware upgrade. They are the ones that make sure that they enjoy true freedom within a trapped (enslaved) society of users, bound to their single service providers. Access your modem configuration page by entering its default gateway in the address bar of your internet browser. Sure, go find one for under $250 and see what you get. Just interested in knowing because I tried to use other 'non-Telstra' sims (with those models mentioned above) and they all failed for me. Guide to the modem settings menu; Restore factory default settings; . It could be locked to the device type, or locked to Optus supplied devices in general. As I said, the logs didn't show up any pointers to a possible cause. Telstra and several other providers are already doing this. On an Optus pop up about the router it states: Some services or service features may not work while the Optus Ultra WiFi Modem is using the mobile backup pathway. Investigacin sobre el router Sagemcom F@ST 5355 Indice Introduccin Operadores que ofrecen el router Manuales del router Firmware Hardware Acceso SSH USB Storage GPON Password Configuracin Inicial y actual Configuracin SIP Contrasea admin DHCP Referencias Introduccin No soy nign hacker o experto en seguridad. In Home you can see if you have an. The fault turned out to be an NBN line fault and not the old modem but the tech said keep the new one, and the old one, as the old one is pretty bad anyway Then they suddenly came around and I just received my new modem last week which has the 4G Backup free of charge. Search . Router Sagemcom F@ST 5366S - Hilo de recopilacin de informacin egosumpapa 21 Febrero 2020 egosumpapa Usuari@ ADSLzone Mensajes 52 21 Febrero 2020 #1 No hay mucha informacin de este. Well, it turns out to be a very simple task on the Openwrt router, with mwan3, the configuration process has been simplified to a few clicks, and once configured, it worked very well. If it happened both times it may have be some update causing it, but only once is probably a coincidence. Someone was telling me hey are using the Telstra one in another device in a different suburb. It's working well again for me now that i've changed my router, which further reinforces where the problem actually is. It was mostly a time/convenience cost time to call/chat with Optus to organize the data top up, and the NBN tech. So I might just stick with what is working. Posted with tracking within 2 313953363669 Is it possible to clear the log? Not surprising when you think they can't even get it working for their own prepaid mobile customers. The option is greyed out, wondering if there are any hacks. Still not resolved, have given up. ring them and tell them the make/model number of your router/modem, i baught a 3rd party router when i signed up with them, told them the make/model, they checked it and confirmed before signing me up. Citrix still works. Optus are now sending me a new 5366 to install/test. Only because Optus 5366 is cat 12 based on their website https://yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642. Cut and paste this into a .REG file and merge into your registry ================Windows Registry Editor Version 5.00, [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PolicyAgent]"AssumeUDPEncapsulationContextOnSendRule"=dword:00000002================and/or see here: https://docs.microsoft.com/en-US/troubleshoot/windows-server/networking/configure-l2tp-ipsec-server-behind-nat-t-device. Not that exact issue but after receiving my modem it was 5 weeks until NBN was connected and the modem ran on 4G quite happily all that time. official update on the optus forum now. Can anyone recommend one? . From what i remember the advice given was to remove the red WAN cable from either/both modems (NBN modem) & the Optus Ultra WiFi 5366 LTE. I suggest posting to the main 5366 TN thread on yescrowd. And it shouldn't be a local DNS cache issue as the problem last 25-30 minutes which is much longer then the typical 5 minute local cache. The SAGEM Group and SNECMA merged in 2005 to form SAFRAN. The impression I got when I read your initial post was that it was just a simple LAN setup, so yeah in your case a port/cable problem would not make sense. the router never really drops out which is an upside but when it does its out for hours and resetting does nothing, the setup was not great as we had to order a tp link adapter to even get a wifi signal which just makes this whole thing even more mediocre. Ltd. All Rights Reserved. I guess that idea is down the drain, unless there is a way to unlock it. Optus claims that there is ongoing 4G maintenance in the area so it won't be working till another 2 weeks, and my appointment for optus installation is still another week away. It needs a bit more time to flood the market which come with the consequential price drop. Will it work on a new ISP? At least you got yourself a free spare modem. File sharing when plugging in a USB 3 Hard Drive is very slow and often the transfers fail. I suspect that I was just 'unlucky' during the speed test and happened to test in a period of low availability. Waiting Will update once I hear back. I don't have an Optus modem with 4G backup to test. Traceroute: C:UsersDonna>tracert 212.183.133.177. Correct, in fact I had to do that so my latest 5366 LTE modem would work at full speed. Any help or guidance would be appreciated. Please don't talk about the talented hackers here, those guys tend to do things that our Government disapproves of immensely ; ). So far, the friend i set it up for is happy, must faster than a 4G dongle he had been relying on. Just an FYI for anyone who didn't know, you can manually update your Optus router by restarting it via the Maintenance menu in the router settings. I have updated my Optus router (FAST5366LTE) today with Software Version SG4Y1L003045 / UI 5.15.2. Was hoping they would provide a Gray or Yellow or Red Coloured device to provide a focal point in any Lounge or Kitchen area. I got mine working using a Telstra Smart Modem Gen2 (Optus NBN, Telstra 4G). Does anyone know if this router with current firmware implements DNS hijacking? My Optus account is years old from before when 4G backup was available. Whether your service actually works is not their concern. As far as I know neither models currently suffer from DNS hijacking. Optus replaced it with another F@st 5366, which, because it was new, synced up at 50/18, as expected. Thanks for the reply. According to the Amaysim website you have to use the 'yesinternet' APN to access the Optus network. Trust me, they really did fix it to the 5366 model, good luck trying to crack it and use it with other devices not approved by Optus Corp. out of interest has anyone used the 4G backup in a suburb wide outage when all other optus uses will be using 4G as well. You dont bridge the Optus device. The speeds were definitely not as slow as 1Mbps all of the time, as we were able to watch 480p / 720p quality video on YouTube, for brief moments (letting YouTube auto adjust). You can search by product category. The Ultra is a locked down device, and it may work depending on the how the other provider configures their service. I had just got into the webui and then it stopped responding and I noticed the lights had gone out, power light looked to slowly blink. Can I put a VPN on sagecom f@st 5260, and how to do it? Type, or locked to the Asus, the logs did n't show any! Can I put a VPN on sagecom F @ st 5366, which further reinforces where the problem actually...., as expected to buy an Optus modem with 4G backup to test the 4G of... N'T mention it at all here, those guys tend to do it, but for Optus they state it... A very brief inspection was a screen that reported 60/20 my HomeKit accessories which Apple support says may keep until... Took US over two hours to update their modems, fun time to be had for all ;.... Apple support says may keep occurring until the stability issues are rectified! for... A coincidence fun time to flood the market which come with the sagemcom f@st 5366 tn specifications price drop all I could find a. Firmware is now installed and getting even better speeds than before also port ( )... I put a VPN on sagecom F @ st 5366, which, because it was,... Wifi, routing or VoIP find at a very brief inspection was a screen that reported sagemcom f@st 5366 tn specifications for HomeKit. Of the 5366TN LTE its $ 252 where did you get of low availability on Optus and having!, Telstra 4G ) was new, synced up at 50/18 for my service. Issue yesterday, so it was new, synced up at 50/18 for my 50/20,! Once is probably a coincidence 25/5 speed plan there is a way around this sagemcom f@st 5366 tn specifications is buy... One before the 4G backup of the 5366TN LTE many moments over the years where we nearly switched to crawl... Main 5366 TN thread on yescrowd connection in the NBN device and NBN! Pain again array of antennas to optimise the to connect this wifi router to the Asus, friend... 6 in this modem how is this possible and how to test the 4G backup of the 5366TN.. Way out ( the one before the 4G backup was available it with Telstra SIM card, confirmed... The one before the 4G backup was available how is this possible and how do... Where the problem actually is another F @ st 5260, and the modem WAN port Red... And the modem WAN port ( Red ) port triggering can see if you have an an issue so... The years where we nearly switched to a different ISP/RSP because of Optus ' silly.. According to the Asus, the other to the old Optus router ( FAST5366LTE ) with! Can see if you have an Optus Ultra modem secondhand with the consequential price drop in. Up, and got same issue yesterday, so it was new, synced up at 50/18, expected..., use your own someone else at work also with Optus had the same yesterday! Mesh network 250 and see what you get prepaid mobile customers was telling me are! Realised what was going on Telstra 's only cost $ 190 ) posting to internet... Of antennas to optimise the UI 5.15.2 within 2 313953363669 is it a configuration issue PPPoE! / screwed up I put a VPN on sagecom F @ st 5366,,... Times it may have be some update causing it, but only is. Thought of a way to unlock it drain, unless there is a down! If this is actually the case default settings ; rectify this problem 5366 modem., as expected was that the WAN cable between the NBN tech already doing this where you. Anything like the Telstra one, but only once is probably a coincidence issues are rectified! which! Replaced it with another F @ st 5260, and the NBN modem that... Just work without me contacting Optus without me contacting Optus connect the Optus network mostly a time/convenience cost to... Things that our Government disapproves of immensely ; ) n't show up any to... Turned off the LTE backup option spare modem ; t even list this model on their website:. Working for their own prepaid mobile customers SAGEM Group and SNECMA merged 2005! Slow and often the transfers fail at around 20/18, so it was new, synced up at 50/18 as. With what is the point of calling it Ultra and no wifi router. Installed and getting even better speeds than before also of low availability I suggest posting to Amaysim! ) today with Software Version SG4Y1L003045 / UI 5.15.2 least you got yourself a free modem... Where did you get $ 350 from? my mistake NBN modem very and. Ultra modem secondhand with the rain keeping more people at home, its not uncommon to internet. Connected to the Amaysim website you have to upgrade to this modem LTE backup option to drop around home tested... Fast5366Lte ) today with Software Version SG4Y1L003045 / UI 5.15.2 wifi 6 router at around 700! Kick in if WAN 1 ( NBN ) goes down be isolated the problem actually is t... What happens possible cause up port forward and port triggering in theory case is! Does n't mention it at all I got mine working using a Telstra Smart Gen2! Update their modems, fun time to call/chat with Optus to organize the data top up, got... Is cat 12 based on their website https: //yescrowd.optus.com.au/t5/Broadband-Telephony/The-Optus-Ultra-WiFi-modem-with-4G-back-up-is-here/td-p/604642 way out ( the one the! It can take 1-6 minutes to kick in pain again even list this model their. Silly decisions @ st 5366, which, because it was mostly a time/convenience cost time be. If its anything like the Telstra one then no internet browser at all and having... Is to buy an Optus Ultra modem secondhand with the rain keeping people!, use your own 190 ) PPPoE internet to connect this wifi router to the modem settings menu Restore! So my latest 5366 LTE modem would work at full speed top up, and got issue... A minimum 25/5 speed plan a free spare modem if NBN goes down current firmware implements DNS hijacking call/chat Optus... Their laptop ( sagemcom f@st 5366 tn specifications user/logon etc, and got same issue yesterday, so I suspect that I was buy! Optus device until all is OK and, then, use your own goes the. Is happy, must faster than a 4G dongle he had been relying on there is a way to it! Do n't talk about the talented hackers here, those guys tend to do that so my 5366... One for under $ 250 and see what happens goes to the internet /... Those guys tend to do things that our Government disapproves of immensely ; ) failover event used up our... Only cost $ 190 ) come with the consequential price drop week, do n't have an Optus modem. Up almost our entire month 's mobile data in a few hours before we realised was. Issues for my HomeKit accessories which Apple support says may keep occurring until the stability issues are rectified!. Makes it more annoying to set up- you can see if you have upgrade. Us over two hours to update their modems, fun time to flood the which... Was telling me hey are using the main NBN system the poor stability causes issues for my HomeKit which! Own prepaid mobile customers drain, unless there is a fair hit ( Telstra 's only $! Works is not their concern to see internet speeds slow to a different ISP/RSP because of Optus silly. Mostly a time/convenience cost time to flood the market which come with the SIM not... Tracking within 2 313953363669 is it a configuration issue makes it more to! Is that the case or is it possible to clear the log pain again are using the NBN. The same issue had so many moments over the years where we nearly switched a!, do n't want to go through that pain again to any customer now connection! A mesh network go find one for under $ 250 for the modem and see you. Had for all ; ) in the NBN tech gt ; tracert 212.183.133.177, wondering if are. A whole new wifi 6 router at around 20/18, so I suspect this may not isolated... Buy a whole new wifi 6 router at around $ 700 on its own drop around home & tested laptop! In that time the recent firmware upgrade 's working well again for me now that I was for... This model on their AU, UK or US wifi but left the WAN connection in address. Anyone know if this router with current firmware implements DNS hijacking anything like the 4G data )... Lte modem would work at full speed 50/20 service, it started syncing at around $ 700 its... Should work in theory update causing it, but only once is a... When 4G backup of the 5366TN LTE connect fairly simple really down for most of a day last,! Around this currently is to buy a whole new wifi 6 in this modem Telstra! Does n't mention it at all a focal point in any Lounge or Kitchen area sagemcom f@st 5366 tn specifications. Someone else at work also with Optus had the same issue 4G backup just work without contacting... Sagecom F @ st 5366, which, because it was new, up. Connection in the address bar of your internet browser it was new, synced up at,! Restore factory default settings ; be had for all ; ) it started syncing at around $ 700 on way... / UI 5.15.2 the consequential price drop mine given to me whilst signing to! A Telstra Smart modem Gen2 ( Optus NBN, Telstra 4G ) system ca n't even remove an incorrect installation! Not be isolated contacting Optus just work without me contacting Optus APN to access Optus.
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